Thank you for visiting Real Serious Games (referred to as "we," "us," or "our") website. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website. By accessing or using our website, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you visit our website, we may collect personally identifiable information, such as your name, email address, postal address, and phone number. You may voluntarily provide this information to us when you fill out forms on our website or interact with certain features or services.

1.2 Non-Personal Information

We may also collect non-personal information, such as your IP address, browser type, operating system, and usage patterns. This information is collected automatically through cookies, web beacons, and other tracking technologies.

2. Use of Information

2.1 Personal Information

We may use the personal information you provide to us for the following purposes:

• To communicate with you and respond to your inquiries or requests.
• To provide the services or information you have requested from us.
• To process transactions and fulfill orders for products or services.
• To personalise your experience on our website.
• To send you marketing communications and promotional offers, subject to your consent where required by applicable law.
• To improve our website, products, and services based on your feedback and interactions.

2.2 Non-Personal Information

We may use non-personal information for statistical analysis, website administration, and improving our website and services. This information helps us understand how users interact with our website, which pages are most visited, and which features are most popular.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These third-party service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs, and your personal information becomes subject to a different privacy policy.

4. Data Security

We employ appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Links to Third-Party Websites

Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

6. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will promptly remove the information from our records.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].

By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Last updated: 29.05.2023